If your Mac is slow, often adding more RAM (also known as memory) can help. Most Macs ship from Apple with a limited amount of RAM but you can buy more and install it yourself.

This map shows the locations of all the Mac, iPad, and iPhone clients we’ve worked with so far in 2011.

Here’s when you should go to the Genius Bar, and here’s when you should call a consultant like us for help.

I often say I see something new all the time in my work, and today it was my own computer who needed some expertise.

Sometimes, you have to be tough. Sometimes, it pays to be nice. I recently have had a run of bad luck with some hard drives, and so I needed to have them replaced under warranty. Western Digital had the easiest return process — you can go on their web site, enter a serial #, and [...]

An article by Charles Passy in today’s Wall Street Journal entitled “Can Big-Box Merchants Fix Your Computer?” is his tale of taking 4 computers to 3 different large retailers that offer computer repair, plus sending one away to a fourth company. The three retailers, Best Buy (Geek Squad), Office Depot, and Staples, all did varying [...]