New York Mac Users Praise IvanExpert
Read our reviews on Apple's Consultants Network page.
Testimonials from our clients on the Mac help and support we have provided to them:
"IvanExpert is without peer. Creative, professional, efficient and reliable, the company has given us better service than any we have ever worked with, or for that matter, heard about from friends and colleagues. And, the unimaginable: all this highly refined service comes with humor and good cheer." —Thea Westreich, Principal, Thea Westreich Art Advisory Services
"I think Ivan understands Macs and other Apple products better than Steve Jobs does." —Daniel Okrent, author of Last Call: The Rise and Fall of Prohibition, first Public Editor of the New York Times, and inventor of Rotisserie Baseball (Upper West Side)
"IvanExpert delivered just the help I needed to reconnect my iBook to the internet at home where I work....The staff member who made the house call was 100% present and professional. Recommendation from a satisfied client!" —Laurene Krasny Brown, artist
"From the moment we retained Ivan, he understood our needs, and offered us insight and expertise in setting up our server and computing needs across various platforms and wireless devices. He worked with us to develop every aspect of our IT infrastructure, making sure that we have a seamless integrated system. He is responsive, professional and has literally become an extension of our staff at inVNT." —Scott Cullather, Managing Partner, inVNT (Soho)
"Ivan is the anti-I.T. Guy. With patience and respect he boils down even the most complex problem into clear language for tech novices. He takes you through options with patience and an appreciated eye on your bottom line. He is an absolute pleasure to deal with." —Nicola Kraus, co-author of The Nanny Diaries, The Real Real, and Nanny Returns (Williamsburg)
"Not only can Ivan get to the source of every problem, it is a delight to see him in action. Ivan is a true professional but he also became an instant friend. Thanks to his encouragement I made the transition from years of PCs to Apple and wish I had done it sooner." —Rose Beranbaum, baker and author of Rose’s Heavenly Cakes, The Cake Bible, and The Pie and Pastry Bible (Greenwich Village)
"IvanExpert is terrific. They show up on time and fix what needs to be fixed. They have deep Mac knowledge and experience and are great at troubleshooting and solving complex issues. I rate them at 5 stars." —Carl Navarre, CEO, MyPublisher (Midtown)
"It seems to me that what you want in your tech support consultant is: 1) immediate availability when things go wrong; 2) first-rate expertise to make things right; 3) ongoing advice about how to stay on top of the tech advances that have an impact on you; 4) intelligent, caring, and considerate people providing #1 through #3. My experience has been that these 4 characteristics are the definition of IvanExpert….It's hard to imagine how I would do business without them!" —Steve Kroeter, Editor in Chief, Designers & Books (Union Square)
"I thought I knew a lot about Macs, but when I decided to abandon my iPhone and MobileMe for a BlackBerry and Microsoft Exchange Server, I needed help setting it up with my Mac. I contacted several Mac consultants, but IvanExpert was clearly a cut above, in terms of their responsiveness, their intuitive understanding of my needs, and their deep technical knowledge and expertise." —Kerry Sulkowicz, MD, Founder and Managing Principal, Boswell Group LLC (Upper East Side)
"Ivan’s approach is business-like, creative, and focused. He meticulously and patiently teaches me the things I need to know and never wastes my time with things I don’t. Ivan keeps us informed about advances in technology and has helped me summon the courage to try new products and software. Each time his recommendations have served my business well." —Cynthia Cannell, Principal, Cynthia Cannell Literary Agency (Upper East Side)
"[IvanExpert] is extraordinary in tech support and in dealing with people, i.e. none of the geek language BS. Simple and straightforward language, all, absolutely all questions answered and an extra careful attitude towards the job and us." —Gerald Thomas, Playwright, Director, and Founder of the Dry Opera Company (Kips Bay)
"IvanExpert is extremely knowledgeable, quick to respond, able to provide solutions both onsite and remotely, and can explain our difficulties in easy-to-understand terms. In short, IvanExpert is what a business looks for in a Mac support company." —Glenn Fuller, Operations Manager, Phaidon Press (Soho)
"One of the best early decisions I made as a small business owner was to jettison my old PCs for two new Apples—a laptop and a desktop. Configuring them to talk to each other and my BlackBerry, however, was beyond my aptitude (and patience) threshold. Enter IvanExpert. After a few sessions, everything was in perfect working order, with solutions tailored to meet my needs, preferences, and budget." —Eden Abrahams, Founder, Clear Path Executive Coaching (Union Square)
"I've recommended you to so many people already, you all were just fantastic. Where have you guys been all my life?" —Amanda Ross, style consultant to Lipstick Jungle (Upper East Side)
"My Mac computer had an email breakdown that I just couldn't figure out, but as soon as Ivan & Caroline took a look at it they knew exactly how to proceed. I was thrilled—they not only fixed it but gave it a tuneup so it's better than ever! Highly recommended." —Ann Bingley Gallops, Founder, Open Spaces Feng Shui (Park Slope, Brooklyn)
"If you want to be unshackled from your office yet have every file you need at your fingertips and be able to switch from working on a PC network back to a Mac network with little to no effort, then call IvanExpert. These guys know how to do what you thought your Mac could do. They spent a few hours with my computers seven months ago resulting in my office’s increased productivity every working day since." —Molly Reilly, Principal and Strategist, Reilly Publicity and Public Affairs (East Village)
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