blog home about our NYC Mac support site

‘Apple hardware’ Archive

Cool Apple Wall Charger Accessories

We just found out about a company called Ten One Design that’s making very cool Apple accessories. The two here are specifically for your Apple charging cables. Stella, pictured above, says it’s a better charging cable for a few reasons. Its woven surface is better than what comes out of the box with a new […]

How to migrate from your old Mac to a 12-inch MacBook

Apple’s 12-inch MacBook is svelte and weights only 2 pounds. It also presents some challenges when migrating your data directly from another Mac. All other Mac models since 2011 have Thunderbolt capability, meaning you can attach a Thunderbolt cable between the two computers, put the older computer into Target Disk Mode, and then use Migration […]

So What Is a Retina Display?

You’ve seen and heard Apple talking about the iMac with 5K Retina display, the MacBook Pro with Retina display, and so on. But what is a Retina display, and why should you care? Retina displays are high-resolution screens on which graphics are extra sharp and text is super crisp. The LCD screens used in Apple’s displays use a […]

Apple Watch can’t display battery level when you need it

So, get this: If you have an Apple Watch that has been reset to factory state, you can’t do anything with it until you pair it. In order to pair it with an iPhone running a current version of iOS, its own watchOS version must also be current. If you need to update watchOS, you […]

Use a Time Capsule without attaching it to a router

  Every now and then, you need to back up to a Time Capsule, but you don’t have access to the router, or a wired network jack. You’ve got to go 100% wireless. I discovered a way to set it up 100% wirelessly, with no cables attached. You’ll need: a Time Capsule (any model; an AirPort Extreme with […]

Mac Target Disk Mode now includes USB, hooray

Target Disk Mode has long been one of the Mac’s unique capabilities — it allows you to bypass the operating system entirely and access the internal drive directly, as though it were an external drive. This makes it easy to migrate data from one computer to another, perform disk repairs, or retrieve data from a Mac with a damaged operating […]

Turning off double-sided printing by default on a Mac

Sometimes, you get a new printer with a duplex feature, and your Mac, for whatever reason, decides that it should print on both sides of the page by default. (I think this is a problem with the HP printer driver installer, actually.) Fixing this is doable, but…not obvious. At all. Here’s what you do: In the Finder, […]

Backing up a locked iPhone or iPad with a dead screen

If you’ve got an iPhone or iPod with a dead screen, that’s not so awesome, but usually it can be repaired without replacing the whole device. But…not always. You want to be on the safe side and make sure there’s a backup, ideally on a computer, before the device is repaired (or replaced). To check if there’s a current […]

You can’t use a MacBook’s charge cable with a MacBook Pro. Seriously.

So, I stumbled across an Apple Support article about which power adapters to use with which computer. The rule of thumb, since the mid-90’s, is that more demanding models come with  adapters that provide more power: MacBook Air (45W), MacBook Pro 13″ (60W), MacBook Pro 15″ (85W). It’s labeled on the brick part. It’s safe to use a […]

Erase your iPhone or iPad before giving it away

If you have an old iPad, iPhone, or iPod touch that you want to sell, give away, or recycle, make sure you erase all your data and personal information first. Here’s how: Go to Settings > General > Reset (all the way at the bottom) Tap Erase All Content and Settings Enter your passcode Confirm […]

Sign up to get our blog posts by email

Sign up for our monthly email newsletter